Account & Data Deletion

01

Send your request

1. Send an email to vijyacrafto@gmail.com, preferably from the address used for your PDF PRINT account.
2. Use the subject PDF PRINT Account and Data Deletion Request.
3. Include your registered email address and say whether you want your full account and associated personal data deleted or only specified data deleted. Your account name is optional.
4. If you cannot access your registered email, tell us. We will arrange reasonable alternative verification before deleting another person’s data by mistake.

02

Request from inside the app

1. Open the PDF PRINT app and sign in to the account concerned.
2. Open the bottom Account tab.
3. Tap Request account deletion.
4. Read the confirmation and tap Send request.

This sends a request to support. The account is not automatically erased when you tap the button. If the request fails, email us using the method above. Email is also available to users of an older app version.

03

What happens next

1. Response: We usually respond within 24–48 hours on working days. If you do not receive a reply, check your spam folder and follow up at the same address.
2. Verification: We confirm that the request relates to your account and clarify whether it covers full deletion or only particular records.
3. Scope and timing: We explain the expected completion date and any records that must be retained, including why and the applicable retention period or criteria. The initial response estimate is not a deletion-completion deadline.
4. Processing and confirmation: We process the verified request and notify you when completed, including any remaining retention exceptions.

04

What full account deletion covers

A verified full-account deletion request covers your PDF PRINT account and associated personal data held in our systems, subject to the retention exceptions below. This includes, where present:

• Account profile details, such as your name, registered email address and the link between Google Sign-In and PDF PRINT.
• PDF PRINT authentication sessions and account access.
• Account-linked membership and purchase-verification information that does not need to be retained.
• Associated referral or commission data, submitted content, and support information where deletion is appropriate and no retention obligation applies.

The Android app and website can use the same PDF PRINT account. Full deletion therefore affects access on both. It removes that account’s membership access; do not assume that signing in again will restore a deleted membership. Ask support about any unresolved purchase or access issue before the request is completed.

05

What may remain and for how long

• Required records: Limited transaction, invoice, commission, refund, fraud-prevention, security or dispute records may remain for the legally required period or until the relevant obligation or dispute ends. We will explain the categories, reason and period or determining criteria relevant to your request.
• Backup copies: Deleted information can remain in backup copies until the configured backup rotation expires. Support can confirm the applicable backup-retention period. Immediate erasure from every backup is not promised.
• Service-provider records: Google and payment providers may retain information under their own policies. A PDF PRINT account request does not itself erase a Google account, Google Play transaction history, advertising identifier or Firebase installation identifier. We will explain available provider controls and address provider-held data within our control where applicable.
• Your files and shared copies: Downloaded PDFs, files saved to your device or cloud storage, printed copies and copies shared with others remain outside the account-deletion process. Remove these separately from their saved location or contact the recipient.

For privacy questions about any retained information, email vijyacrafto@gmail.com.

06

Payments, subscriptions and refunds

Account deletion does not automatically issue a refund or cancel a recurring subscription. If you have an auto-renewing Google Play subscription, manage it in Google Play → Profile → Payments & subscriptions → Subscriptions. For website billing, contact the relevant provider or PDF PRINT support.

A prepaid plan without automatic renewal does not require renewal cancellation. Check the actual plan shown in your payment account. Refund requests are handled separately under the applicable purchase and provider rules.

07

Delete local data or selected information

• Local app data: Use Android Settings → Apps → PDF PRINT → Storage → Clear storage/data, or uninstall the app. This does not delete your server account or copies saved elsewhere.
• Saved PDFs: Delete them from your Files/Downloads app or the cloud destination you selected.
• Notifications: Turn them off in Android’s notification settings. This changes notification display; it is not account deletion.
• Only selected data: Email the details and state that you want to keep your account. We will confirm what can be removed and whether it affects any feature.
• Child-related request: A parent or guardian may contact us to request review or deletion of a child’s personal information. We may ask for proportionate verification of authority.

08

Contact & support

Need help with worksheets, downloads, Google sign-in, membership payments, website errors or a privacy request? Contact vijyacrafto@gmail.com. Parents and teachers are welcome to contact us about children’s use of the service or to share suggestions.

Service: PDF PRINT
Android package: com.bindi.pdfprint
Website: https://pdfprint.in/
Privacy Policy: Read the Privacy Policy